42 Pinecrest Ave
Keene, Ontario, K0L 2G0
(705) 295-6622
supervisor@northernlightsdaycare.com
Welcome to Northern Lights Children’s Daycare!
We want to take this time to thank you for choosing our child care program. We know together we will make an awesome team!
The attached parent handbook includes our operating policies, a guide to our philosophy and program statement and contract services with expected responsibilities of both the parents and the child care program. Our parent handbook is reviewed yearly by the Board of Directors with the best interest of the child care’s quality of service, operating policies and the Ministry of Education licensing guidelines in mind. The policies and practices are subject to revision as a result of changes in conditions, experiences and our regulatory body. During the registration process the policies and practices are reviewed with families and signed off to confirm understanding of the review and agreement to abide by the policies and practices. Parents will be informed of any changes to the handbook through email, hard-copy and/or posted materials. Parents are bound by the revisions at the time of distribution.
Please take the time to review the policies and if you have any questions at any time to please speak with the Supervisor.
PARENT HANDBOOK
Table of Contents
Mission Statement and Program Statement………………………….
Age Groupings……………………………………………………………
Staff to Child Ratios ……………………………………………………. .
General Program Information……………………………………..........
Registration ……………………………………………………………….
Staff………….…………………………………………………………… .
Waiting list ………………………………………………………………..
Program Description …………………………………………………….
Definition of Care................................................................................
Parking ………………………………………………………………........
Subsidy ……………………………………………………………………
Payment of Fees …………………………………………………………
Income Tax Receipts …………………………………………………….
Days of Operation ………………………………………………………..
Unforeseen Closure ……………………………………………………. .
Discharge Policy …………………………………………………………
Withdrawal Policy ………………………………………………………. .
Waitlist...............................................................................................
Arrival & Departure ………………………………………………………
Absences …………………………………………………………….......
Health/Illness/Safety …………………………………………………….
Sick Time …………………………………………………………………
Administration of Medication …………………………………………..
Allergy Precautions………………………………………………………
Nutrition ……………………………………………………………….....
Sunscreen ……………………………………………………………….
Vacations ……………………………………………………………......
Immunization Records ………………………………………………….
Rest Period ………………………………………………………………
Clothing ………………………………………………………………….
Guiding Children’s Behaviour ………………………………………....
Changes of Information ………………………………………………...
Toys ………………………………………………………………………
Fire Drills …………………………………………………………………
Field Trips ………………………………………………………………..
Program Development ………………………………………………….
Board of Directors ……………………………………………………….
Decision Making …………………………………………………………
Fundraising ………………………………………………………………
Parent Compliments and Complaints………………………….............
Serious Occurrence Reporting……………………………………........
Emergency Management Policy……………………………………….
Fees………………………………………………………………………..
Acknowledgement of Handbook Form ………………………..............
Mission Statement
Northern Lights Children’s Day Care Centre (NLCDCC) is a not for profit corporation which strives to provide a safe, happy, and developmentally appropriate environment for all ages. Our focus is to provide a stimulating early care and education experience which promotes each child’s social, emotional, physical, cognitive, and language development. NLCDCC provides play based programming based on the children’s interest in a nurturing environment that encourages the children to develop their skills while having fun through play. Our goal is to support children’s desire to be lifelong learners.
Program Statement
Northern Lights Children’s Day Care Center (NLCDCC) is licensed by the Ministry of Education under the Child Care and Early Years Act (CCEYA). Program staff are Registered Early Childhood Educators (R.E.C.E) or Equivalent recognized by the Ministry of Education. RECE’s are members of the College of Early Childhood Educators, who continue to engage in Professional Activities to upgrade their training and education. All employees and volunteers undergo a Police Clearance Check with Vulnerable Sector Screening prior to interacting with
children in our care.
At NLCDCC, we view the child as competent, capable, curious and rich in potential. We engage in child initiated, RECE supported play-based learning and use the guidelines of the How Does Learning Happen? Ontario’s Pedagogy for the Early Years Document (2014). The four foundations of this document, which Northern Lights Children’s Day Care Centre agree with and practice in our program are: Belonging, Well-Being, Engagement and Expression. There are copies of this document available in the office if you would like to read it, or online at: http://www.edu.gov.on.ca/childcare/pedagogy.html .
NLCDCC has an open-door policy with parents and families. We work to foster a positive relationship with the parents and families to build a bridge between home and daycare. Through phone calls, notes, emails, documentation and meetings, Educators will keep the parents abreast of their child’s activities and development.
Children at NLCDCC will have many and varied opportunities to reach their full developmental potential. We promote health, safety, nutrition and well-being in our children. Through exploration of the children’s interest, Educators will provide both group activities and quiet activities that will create a positive environment that will stimulate all areas of the children’s development while meeting the needs of each individual.
NLCDCC has set our goals for the children to be consistent with the Ministry of Education pedagogy that reflects the view of the children as competent, capable, curious and rich in potential. Our view of the child is as follows:
Implementation Goals to meet our Program Statement
NLCDCC will promote health, safety, nutrition and well-being of the children.
All permanent Classroom Teachers will be Registered Early Childhood Educators (R.E.C.E) licensed by the College of Early Childhood Educators. All Staff will be trained in health and safety protocols. Staff supervise the children at all times. The Centre observes and follows the Ministry of Health and Safety guidelines and holds evacuation and fire drills monthly. Our emergency evacuation location is The Otonabee Municipal Non- Profit Housing Common Room located at 35 Pinecrest Avenue in the event an evacuation is required.
All staff will be trained in Standard First Aid, including Infant, Child and Adult Level C CPR (upon hire and prior to expiry) and the use of Epi-Pens. NLCDCC will collect information from each staff member and child, including documentation of immunization. Educators will review all information regarding a child before said child starts in their classroom (especially noting allergies, diet and parental preferences). The health of each child is documented on a daily and monthly basis including documentation of immunization. If a child becomes ill during the day, parents or guardians will be called to come and pick up that child.
Our medication policy requires that medication be kept in a locked medicine box in the cupboard that is out of reach of children. There is also a box in the kitchen fridge for any medication that needs to be refrigerated. Only an R.E.C.E administers medication and thus medication must be pharmacy labeled and have the child’s name on it. A medication log is kept for each child. Parents must sign it and specify the medication, the dose as well as the time to be administered and it must match the pharmacy label. The R.E.C.E will sign the log when the dose has been administered. Good hygiene habits are strongly encouraged, such that everyone (staff and children) are required to wash their hands upon entering the room, before administering medication, after toileting and before and after eating.
We provide and apply sunscreen (SPF 30) during the summer: however, we adhere to parents’ preference if they prefer to supply their own. Any products sent by parent’s must be nut free.
NLCDCC supplies 2 healthy snacks and a balanced lunch, based on the Canada’s Food Guide. All staff are required to complete “Good Beginnings”. This is a free online nutrition course developed by Registered Dietitians for Childcare Professionals in Ontario. The cook and the Supervisor, as well as any other staff that will be handling food preparation, will also be Food Handlers Certified. Allergies will be posted in applicable classrooms as well as the kitchen. We are a nut safe centre in that we do not cook with nuts, nut oils or butters and we discourage people from bringing nuts into the centre. Parents are asked not to bring food into the centre except in the case of an allergy to food that we provide. In this case please bring food to the cook with the child’s name clearly marked on the outside of the container. Please be sure the cook is fully aware of it so that it can be stored and prepared properly. Water is always available to drink throughout the day. NLCDCC has an Prophylactic Policy and Procedure in place and staff have been trained in the use of Epi-Pens.
Educators will role model to the children healthy eating behaviours by participating in lunch, snacks and through creative play activities, such as the dramatic play in the kitchen area. There will be a chart for our Toddler Room, so parents can see how their child did during lunch and rest time as well as informing parents what the cook provided for lunch that day.
Staff will provide a clean and safe environment. Washrooms are cleaned and disinfected daily and floors are swept after lunch and snacks. Toys are cleaned and disinfected every two weeks as well as before being stored and anytime they have been mouthed. Beds and linens are washed and disinfected weekly as well as when illness or bed wetting accidents occur. All furniture is kept clean and in good order (broken furniture is fixed or removed immediately upon discovery).
Support positive responsive interactions among the children, parents, families, educators and staff.
We have an open-door policy with parents and families. Staff will greet the parents, families and children each day on arrival and departure and share information pertaining to the child through verbal or written communication. Staff will also utilize phone calls and emails as well as newsletter/calendars to maintain communication with Parents. Educators will make themselves available for Parent/Education meetings when the needs of the child or parent require it. Documentation is displayed for Parents to see what is happening during their child’s time at the daycare.
Educators will practice and encourage inclusive and positive interactions. Toys or play areas are never gender defined, rather all children are encouraged to experience all areas of the classroom. We will foster an atmosphere of inclusion, cooperation, sharing and friendliness. This behaviour is modeled with Educators’ interactions with coworkers, children and parents.
Educators will encourage self-help skills. Because we view the child as capable, we will allow every child the opportunity to develop their potential. This means that we will encourage children to do as much for themselves as possible, without becoming discouraged or frustrated. We will assist them as is needed. Staff will challenge children to be helpful to each other as well.
All staff follow the CCEYA guidelines for Behaviour Guidance. We will use positive language when talking with children and adults. We will guide behaviour using positive language, questions and encouragement. We never use Prohibited Practices, i.e. Corporal punishment, physical restraints, locking of exits for the purpose of confining a child, harsh, degrading,
measures or threats or derogatory language, verbal degradation, confinement and deprivation of basic needs (including food, drink, shelter, clothing or bedding, use of toilet, inflicting any bodily harm including making a child eat or drink against their will).
Encourage the children to interact and communicate in a positive way and support their ability to self-regulate.
Educators will model the use of positive language and behaviours always when talking with the children and other adults. We will work to help children to develop communication skills and problem-solving skills such that they become competent in using multiple forms of communication (words, sign language, and body language) to solve any issues.
To encourage self-regulation, we strive to create an environment where every child feels safe and supported to find a variety of ways in which to express their emotions. We work to teach the children to recognize their emotions and to discover ways in which to deal with them effectively and calmly.
Foster the children’s exploration, play and inquiry
Children make their interests known in a variety of ways. To discover those interests the Educators observe, listen and talk with the children and document their interactions. Using the 4 Foundations of How Does Learning Happen? (Belonging, Well-Being, Engagement and Expression) we will create an environment that allows the children to explore the topic of interest, and the world around them, with their natural curiosity and exuberance. Through play-based learning, children will develop the skills needed to expand their abilities as well as their knowledge and understanding of their world.
Provide Child-initiated and adult supported experiences
The R.E.C.E will follow the child’s lead in interactions and in developing an environment that is rich in opportunities for exploration and engagement. Reflecting on our documentation we discover the child’s current interests, which guide us in the materials we provide and the opportunities we offer in all areas of the child’s development. While considering the needs of the group, individual needs are always considered as well. The environment will then be set up to encourage the children to challenge their abilities, expand their interests and develop relationships.
Plan for and create positive learning environments and experiences in which each child’s learning and development will be supported and is inclusive of all children including children with individual program plans
From regular observations of the children’s activities and interactions we will plan a program that will stimulate the interests and development of the children. We will provide a variety of activities, both active and quiet, which will meet the needs of the developing child regardless of the level of need and development. We will make changes in our environment and program as the children’s interests and developmental needs change.
All staff read and sign off on all individual program plans which have been developed in consultation with the parents and any outside professional involved with the child and their families. We support the child’s goals by offering activities and any support or aids that will support their goals
Incorporate indoor and outdoor play, as well as active play, rest and quiet time, into the day and give consideration to the individual needs of the children receiving the care
We will follow the guidelines of the CCEYA in setting our program. We strive to provide equal opportunities for all children to find the active and quiet time that meets their individual needs. We make use of the playground for two hours every day, weather permitting, providing a variety of active materials. Nap time is offered for two hours per day after lunch.
Foster the engagement of and ongoing communication with Parents and families about the program and their children
Parents and families are welcome to visit and are encouraged to participate in their child’s classroom. Educators will keep communication open via short discussions, notes, phone calls and emails. We will send out a monthly newsletter/calendar and Parent/Educator meetings occur whenever necessary. We have a Board of Directors that we encourage Parents to get involved with as well as with Fundraising Projects.
Involve local community partners and allow partners to support the children, their families and staff
NLCDCC visits the Keene Public Library weekly. The children’s librarian provides age appropriate activities, stories, puppets and songs. Educators have access to participate in training opportunities and resources through The Investing in Quality Workshops and the College of E.C.E.s which provide ongoing professional development and resources. We also partner with Five Counties when working with a child with special needs. We participate in Pumpkin Fest to support our community. Trent University occasionally requests our participation in various research projects. Information about participation will be available in our newsletter. Parents have the right to refuse their child’s participation. As our centre is attached to the public school we work cooperatively with the Principal and Teachers.
Support Staff and others who interact with the children at NLCDCC
NLCDCC makes our centre available to visitors from our field as well as ECE students and High school co-op students. Occasionally, we invite leaders in our field to provide on-site workshops and training sessions for our Educators, while also providing Educators with opportunities to participate in offsite professional development.
Document and review the impact of strategies set out in this statement on the children and their families
We will use documentation, reflection, as well as environment assessments conducted by Investing in Quality to continually evaluate our program and its effects on the children and their families. Surveys will be sent out to our parents and staff to further evaluate our effectiveness.
Staff, students and volunteers will read this Program Statement and sign off prior to interacting with the children. It is also read and signed off on when the statement is updated and on an annual basis. The Supervisor will review this yearly.
Each program within NLCDCC will use a binder for observations, plans and documentation to support understanding. Documentation will be shared with Families.
General Program Information
NLCDCC provides full and part day child care at our site in Keene, attached to North Shore Public School. We operate Nursery School, Summer Programs, Before and After School programs, PA Day and School Holiday programs in addition to toddler and preschool programs.
The child care is governed by a Board of Directors consisting of parent and community members. Regular meetings are scheduled, excluding summer months and parents are always welcome to attend. The child care operates under the direction of the Ministry of Education (Ministry) and adheres to the vision of “How Does Learning Happen” and the “ELECT” guidelines.
Registration/ Enrolment
Priority of child care space is given to FULL TIME CARE. If we are reaching full enrolment, a part time space could be “bumped” by a family requiring full time care. We will make every effort to continue to support families in their child care needs.
New Registration in After-school Programs
If you are a new child care registration AND your child attends North Shore Public School, it is the family’s responsibility to ensure the school knows that your child now attends child care after school and to provide them the days they attend and/or go on the bus.
An orientation meeting will be arranged with you and the Supervisor before your child attends our centre. We will arrange a time for you and your child to visit and complete the admission forms and review of the parent handbook. A non-refundable administration fee of $50 per family is required upon registration or following any break in service.
We strive to meet your enrolment needs based on program space and availability. There may be times when there is not enough space in a room for all children requiring space. When this occurs, the following factors will be taken into consideration:
* Developmental needs of the children
* Age of the child
* Full-time enrolment has priority over part time enrolment.
Age Groups
Toddler Group- 18 months to 30 months (2.5 years). We can accept 3 children between 12 and 18 months in our Toddler Group.
Preschool Group- 2.5 to 4 years old. We can accept children up to age 6 in the Preschool Group
Full Day Kindergarten (FDK)- 3.8 to 6 years old.
School Age Group- 6 to 12 years old.
Staff to Child Ratios:
The ratio is based on adult to child. As the age of the children increases so do the number of children that can be cared for per staff. The purpose of the ratio is to ensure safety, meeting children’s needs and ensuring quality of service.
18 to 30 months- 1:5 ratio
2.5 to 3.8 years- 1:8 ratio
3.8 to 5.5 years-1:13 ratio
5.5 to 12 years- 1:15 ratio
The Child Care and Early Years Act allows us to reduce ratios during arrival, rest and departure times.
Staff
Our dedicated staff team is comprised of Registered Early Childhood Educators in good standing with The College of Early Childhood Educators (or equivalent), and program support staff who are knowledgeable in early childhood development. Each staff is trained in Standard First Aid and CPR (including Anaphylactic), and must submit a Criminal Reference and Vulnerable Screening Check before commencing employment.
The Supervisor has the appropriate Early Childhood Education qualifications with necessary financial and background experience to operate a child care program. The Supervisor works with staff to ensure that high quality programming is maintained across the organization and administrative needs for all programs are met. All staffing issues and the day to day operations are also managed by the Supervisor.
Our Dietary staff is an important part of the staff team. Daily nutritious meals are prepared based on guidelines from the Canada Food Guide.
From time to time NLCDCC supports opportunities of growth for students requiring placement from either the Early Childhood Education Course and/or secondary school co-op programs. All students are required to have a photo and biography posted in the respective program room and are obligated to have a criminal reference check and vulnerable sector screening completed. During their placement opportunity, no student will be left alone with a child or group of children.
Wait List
NLCDCC maintains a waiting list for families looking for a space at the centre. Waiting list forms are completed online at https://onehsn.com/Peterborough. When a space becomes available the person at the top of the waiting list will be called. If they do not want to take the space at that time the next person on the list will be called until the space is filled. Families who require full time care are given priority. Families who receive care on a part-time basis are given the option to take the space full time when we receive a request for full time care that could potentially bump the child from their part time spot. It is the parent’s responsibility on the waiting list to call or email any changes in their contact information.
Definition of Care
Full Time Program:
Families using care for children 12 months – 6 years of age with full day of care five days a week. Families using this care have priority over space.
Part Time Care:
Families using care for children 18 months to 6 years of age less than 5 full days a week. Based on availability. Days must be locked in, at a minimum of 2 full days (3 for Toddlers) with the understanding that your days may be changed due to the demand of child care space.
Half Day Program:
Families using care for children 18 months to 6 years of age consisting of 5 hours per day including lunch. This program runs from 9-2 or from 10-3 based on availability. Days must be locked in, at a minimum of 2 days (3 for Toddlers) with the understanding that your days may be changed due to the demand for child care space.
Nursery School:
Families using care for children 2.5 to 6 years inclusive. This program runs from 9–11:30 am daily. We accept children for a minimum of 2 days a week; based on availability.
Summer Camp (Available for FDK and School Age Children only):
Families with children from 3.8 to 6 years for FDK and from 6 to 12 years for School Age. This program runs from the end of the school year until the Friday before Labour Day. For 2018 we will be distributing a calendar for existing parents to complete by May that will indicate the weeks of care that is required over the summer. Parents must return completed weeks that care is required by May 1, 2017.
Before and/or Afterschool:
This program provides care for children 3.8 – 12 years of age and runs for 10 months to coincide with the school year. The before school program operates from 7-8:30 am and the after school program operates from 3–6:00 pm. It is the responsibility of the child to come directly to the centre (or meeting spot) after school. FDK children will be picked up and dropped off by the child care centre staff. Families using this program must commit to a regular schedule to ensure safe arrival and departure from the program. Regular daily rates are required on all PA Days and Statutory holidays (even if not utilized).
PA DAY and School Holiday Program:
This program provides care for children 3.8 – 12 years old during regular hours of operation. At registration, parents will be asked if they would like to enroll their child in the PA DAY and school holiday program. Those parents who decide to enroll their child in this program will ensure their child will be guaranteed a spot in this program and will be billed for the full day of care whether care is utilized or not. Families not committing to this space understand that should they require care on PA days or school holidays that care is provided based on availability and they will be billed the difference for a full day(s) of care on the following months invoice. Families are required to pay the before and or after school rate on days they do not utilize a full day of care, including school holidays. NLCDCC is still required to pay rent and operational cost on these designated days regardless of attendance numbers. This policy is in place to offset our fixed operational cost.
Subsidy:
Financial assistance is available through the City of Peterborough. Parents interested may contact the City of Peterborough at 705-748-8830 or visit their website www.peterborough.ca/childrensservices for a Needs
Assessment application. Any fee incurred prior to approval of subsidy must be paid in full and any over payment will be allocated to future fees or reimbursed, upon approval.
Payment of Fees:
Payment of child care fees is due upon the first day of each month and will be comprised of all scheduled days during that month. Invoices go out mid-month for the following month of care allowing families time to review and address any inconsistencies. Please direct any errors or concerns to the Supervisor. Payment may be made in the form of cash, personal cheque or e-transfer (please use email address kris@northernlightsdaycare.com for e-transfers).
Fees apply for every day that your child is registered, including absent days, vacation and statutory holidays. We staff the centre according to how many children are scheduled for care therefore you are paying for the space your child occupies whether they attend or not.
Non-sufficient fund (N.S.F.) cheques will be subject to a penalty of $25.00 (after receipt of two N.S.F cheques we will require cash or e-transfer payment, cheques will no longer be accepted).
NLCDCC reserves the right to deny care at drop off time to any family whose fees are in arrears. Any late fees will be subject to a penalty of $15.00 for the first day late and $1.00/day for each day following. In the event of shared custody and payments, each parent is responsible for late fees while the children are in their care.
For unscheduled PA DAY and School Holiday care families will be billed the difference of regular care on the following months care.
We ask that your payment is based on the total of the invoice. Any adjustments will be noted and reconciled after payment has been made. This will eliminate any accounting errors and provide a proper paper trail for accounting and income tax purposes.
Income Tax Receipts:
Receipts will be issued annually by the end of February of each year.
Entering the parking lot and our designated parking spaces:
Parking is provided for parents to the south side of our child care centre. Please respect the designated accessible parking areas. Do not park in front of any of the child care entrance gates or along the North Shore Public School bus zone. Please adhere to the one-way entry and exit signs posted at the driveways. The north driveway is for entrance and the south driveway is for exit only.
Hours and Days of Operation:
The child care centre operates Monday to Friday from 7:00 am to 6:00 pm with the exception of the following holidays:
New Year’s Day, Family Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day, and Boxing Day
Parents are responsible for payment of all listed holidays (with the exception of Easter Monday) based on your child’s registered days of care as staff are paid for these dates according to the law.
The child care centre will be closed on December 24th at 1:00 pm and will re-open based on the KPR school calendar.
Unforeseen Closure:
If the child care centre is unable to open for reasons beyond our control (e.g., heating or water problems, inclement weather, etc.), full payment will be required for those days. We will make every effort possible to contact families by phone, email and local radio stations to keep you up-to-date on any such decisions, as well as updating the child care’s voicemail messages, Facebook page and website.
Discharge Policy:
Northern Lights reserves the right to discharge any family that is not following the policies outlined in the Parent Handbook. Some examples of situations that would warrant discharge are:
Withdrawal Policy:
If you are to withdraw your child from the program, the centre requires a minimum of two weeks written notice. Full program fees will be charged up to your last day of care. In the case of shared custody situations, each parent is required to provide his/her own written notice of the change in care.
If you wish to reduce your days of care two weeks notice in writing is required.
Waitlist:
A waitlist for child care will be maintained and updated on a regular basis. Priority will be given to:
There is no fee charged to have your child added to our waiting list.
Arrival and Departure:
At arrival, parents must bring their child directly to a staff person to notify of arrival. At departure, parents must make sure staff are aware that you have arrived to pick up your child and to relay any messages that have incurred throughout the day. Once you have acknowledged pick up of your child, the child is no longer the responsibility of the child care. Child care staff cannot allow a child to leave the centre with any person other than the parent or person listed on the registration form, without written consent from the parent. Parents must notify the staff each time someone other than a parent is picking up their child.
Children depend on a regular routine so we ask that parents stick to a regular pick up and drop off routine with their child to help support continuity of care.
Fees will be charged to parents who are late picking up their child (i.e., after 6:00 pm). A late fee charge of $25.00 or $15.00 with a phone call and valid reason will be charged for the late pick up. Parents will be invoiced for the late fee. We are a non-profit child care and are unable to afford overtime pay to compensate staff for late pick-ups.
Absences:
All absences must be reported to the child care as soon as possible. This will help in staffing and meal preparation. All fees apply on sick or absent days. (Extended periods of absences will be treated on an individual basis).
Health/Illness/Injury/Safety
In order to maintain a safe and healthy environment for the children and staff of the centre, the following policies MUST be adhered to by each family:
-swollen neck glands -diarrhea (two or more times)
-vomiting -fever (more than 37.8°C or 100°F)
-red and runny eyes -runny ears
-unexplained or untreated rashes -extreme colds (sore throats)
-head lice -chicken pox
-any communicable disease as outlined by the Public Health Unit
To reduce the spread of infection to other children and to childcare staff, it is highly recommended that if your child is ill (i.e., not able to fully participate in the childcare program, etc.) that alternative care be arranged.
Sick Time:
Administration of Medication:
The child care centre will only administer prescribed medication from a family physician or non- prescribed medication accompanied by a doctor’s note for life threatening/serious medical conditions according to Ministry guidelines. An authorization form must be completed and signed by the parent. Medication must be delivered to child care staff to be securely locked up in its original prescription container clearly labelled with the child’s name on it, name of the drug, the dosage, the date of purchase, and instructions for administration and storage of the drug.
All medications will be administered by a designated RECE staff in the program. Medications will not be administered to children outside their program hours; e.g., the centre staff will not administer medication to school age children during school hours.
Please note: Any child that requires an Epi-pen must have an Anaphylaxis Plan completed by their parent prior to starting at the centre. The child must always have a current Epi-pen onsite/on their person otherwise they will be refused care.
Allergy Precautions:
The child care centre has been designated a “nut aware” area. No nut products, including oils, butters, nutmeats or other food or cosmetic products are allowed. Please respect this policy as a child’s life may depend on it. Food from home must not be brought into programs and children must consume all food items from home before entering the child care facility.
Nutrition:
Children attending full time programs receive a nutritious mid-day meal as well as scheduled morning and afternoon snacks. These meals comply with the nutritional guidelines set out by the Ministry and Canada’s Food Guide. Children’s special dietary needs and allergies will be posted in the cooking and serving areas. Parents may be asked to provide allergy substitutions as needed. Weekly menu plans are posted outside of the kitchen and on our website for the current and following week to assist you in menu planning at home.
Sunscreen:
Between the months of May to October an additional charge will be added to parents’ invoices to cover the cost of the sunscreen, Ombrelle. In order to support safe outside play sunscreen is applied in the morning and afternoon ½ hour before going outside every day. A skin test will be done on each child prior to the application of the sunscreen. If your child has a reaction or a known skin condition preventing the use of Ombrelle discussions will take place regarding alternate sunscreen. If you are required to bring in your own sunscreen, please label it with your child’s first and last name. Please be aware that we cannot have any sunscreen products that contain nut products at our centre.
The child care purchases the sunscreen to alleviate having many different types of sunscreen and to ensure products are safe for our children with allergies.
The cost of the sunscreen will be determined at the time of large purchase and families will be informed of the cost.
Vacation:
Please notify the Supervisor in advance and in writing when you will be taking vacation. This notice will help facilitate staff scheduling during vacation times. All regular fees will be required for the duration of the vacation period.
Immunization Records:
Prior to enrollment, the centre is required to obtain a record of immunization for each child. Please inform us of any changes/updates to immunizations in writing so we can update our files.
Children may be exempt from this requirement if a parent/guardian objects to the immunization on the basis of religious or moral beliefs, medical circumstances, or reasons of conscience. The parent/guardian must provide a signed waiver expressing their decision to have their child(ren) exempt.
Rest Period
As per Ministry guidelines, a rest period will be provided for children who require it. Each child’s need for rest and sleep will be considered. We will discuss with each parent at the time of registration how long they would like their children to rest. Cots will be provided for toddler and pre-school children. For FDK children, mats are availed for the children. We will continue to work with families during their child’s transition out of the need for a rest. Children’s sleep patterns vary and we will continue to work together meeting everyone’s needs.
Clothing:
It is extremely important that your child has an extra set of clothing in his/her cubby at all times and that the clothing is appropriate to the season. It is very easy for your child to spill or wet his/her clothes at the water table. Please ensure your child is dressed comfortably and appropriately for outdoor play and so they can participate in all aspects of the program without worry. For safety reasons flip flops are not permitted at the day care. **Each child must have a pair of inside and outside shoes and/or boots every day at child care. We try to promote self-help skills at child care therefore; we ask that young children especially, have shoes that they can take on and off themselves. Labels are very important; the onus is on the parent(s) to label clothing to assist us in returning lost items.
Guiding Children’s Behaviour
Children are cared for in a positive manner that is appropriate to their actions, age, promoting self-regulation, ensuring health and safety, respecting the rights of others, and maintaining equipment. As outlined in the licensing regulations the following behaviour management techniques will not be allowed at NLCDCC:
At NLCDCC we discuss child guidance methods at staff meetings, and consistent guidance techniques are agreed upon. Outside resources are availed and accessible for staff to utilize at any time. The following positive guidance techniques are used with children and are based on age appropriateness and situational: Positive reinforcement, choices and redirection, encouraging problem solving techniques, responsibility for own actions, logical consequences and expressing emotions appropriately by connecting words to feelings, respect the rights of others and maintain individual dignity.
These behaviour guidance tools in combination with positive reinforcement will support appropriate social skills. Parents should always be aware about what is happening with their child in the program. In the event that a child’s behaviour becomes a safety risk to themselves or the other children in the room, every effort will be made to work with the family with regards to behavioural concerns.
The child care centre will facilitate case collaboration with outside agencies such as Five Counties Children’s Centre and Kinark Child and Family Services and if appropriate, the assignment of enhanced staffing.
Changes of Information:
The child care centre MUST be informed immediately if there is any change in your address, phone number, work place or work number, persons to whom your child may be released, emergency contacts, child’s health information, marital/custodial status or anything else you feel we should be aware of in consideration of your child’s welfare.
In situations of separation or divorce, parents are responsible to let the other parent know of any changes they have made to their child’s information file. Please feel free to e-mail this information to the Supervisor at nlights@nexicom.net.
Toys:
Toys from home, including electronic devices, are not allowed. Exceptions may be made for special occasions, such as show and tell, please discuss with a staff from your child’s program in advance.
The child care centre is not responsible for lost or broken articles at any time.
Fire Drills:
Fire drills will be held once a month and instructions, in case of a fire, are posted in the playrooms. An emergency shelter is designated if there is need to evacuate. This shelter is the Municipal Housing Unit directly across the street from the school.
Field Trips:
We will be taking various trips throughout the year. A notice will be sent home in advance of the trip informing you of the destination, time and date. It will also include a permission form to be signed and returned. We must have a permission form from the parent(s) in order to allow each child to attend.
In supporting the interest of the children, the program encourages short spontaneous walks around the immediate neighborhood. Any other location will be indicated on a field trip form for the specific trip.
Program Development:
Our program is re-evaluated regularly to reflect changes with direction from the Ministry and ideologies of Early Childhood Education. Workshops and staff meetings are also offered for staff to review program content. Regular newsletters will be sent out, informing you of any changes, updates, exciting news, etc. Parents can also refer to our website for updates at www.northernlightsdaycare.com
Board of Directors:
We consider every parent a vital component to ensure the success of our operation and enjoyment for your children. Parents are asked to read the parent bulletin board, and check mailboxes for any information that may be of interest. Any parent interested in participating as a member of the Board of Directors, should contact the Supervisor. All parents are welcome to attend the Board meetings.
Student and Volunteers:
We believe that our program has an obligation to provide the opportunity for professional development for individuals who are entering into the Early Childhood Education profession. We have a wealth of information and experience which we can offer to students. Our program supports College and Secondary Schools in the placement of students looking for on the job training.
Occasionally, the child care program is in the need of parent/student volunteers for a variety of child care events and or excursions with the children. If you are interested in volunteering, please let the Supervisor know.
All students and volunteers participate in an orientation and are required to complete all necessary documentation (Criminal reference, confidentiality, behavior guidance, allergy policy just to name a few) prior to any volunteer service. All students and volunteers are supervised by an employee at all times and are not permitted to be alone with any child.
Decision Making:
Although many decisions regarding the children’s day are made by the childcare staff, all formal policy decisions are made by the Board of Directors. The Supervisor is responsible for implementing all policies. The Supervisor will seek guidance from the Board of Directors at his/her discretion, if the issue is not already clearly stated in this Parent Handbook. All concerns should be addressed to the Supervisor, who will seek a decision from the Board if the problem cannot be resolved or if it is regarding a policy that concerns the Board.
Fundraising:
Northern Lights Children’s Daycare Centre is a non-profit organization. At various times throughout the year the Board of Director’s Fundraising Committee will undertake a variety of fundraising projects in order to raise funds for programming needs and/or a specific need (e.g., playground renovations). We appreciate parents’ financial and moral support with these efforts. The fundraising dollars go directly towards a specific need and not back to the revenue of the day care unless otherwise stated.
Parent Compliments and Complaints:
It is the goal of NLCDCC to provide services of the highest quality. To achieve this, we welcome ongoing feedback from families. Hearing compliments and concerns helps us to build on and improve our services. We will respond to all concerns that families may have and ensure that the Board of Directors is informed of compliments that are received both verbally and in writing.
Complaints:
If a parent/guardian has a concern, they are encouraged to discuss this with the child care staff who is working directly with their child. The child care staff will work with the family to resolve the situation as quickly as possible. If the situation is not resolved, or if a parent/guardian is uncomfortable approaching their child’s staff they can discuss the issue with the Supervisor. Should their concern not be addressed to the parent/guardian’s satisfaction, a written complaint can be filed with the Supervisor. The following information should be included:
If it is necessary for the Board of Directors to become involved in addressing a complaint or if the complaint is regarding the Supervisor the parent/guardian must submit a written request containing the information noted above to be given to the Board of Directors by the Supervisor.
Serious Occurrence Reporting:
Serious occurrence reporting is one of many tools providing NLCDCC and the Ministry of Education with an effective means of monitoring the appropriateness and quality of service delivery. An occurrence is serious if it has important or possibly important consequences. Serious occurrences will be reported to the Ministry within 24 hours. The time limit of 24 hours starts as soon as any NLCDCC staff member first becomes aware of an incident and/or deems the incident to be a serious occurrence.
Serious Occurrence Notification Form Posting:
NLCDCC Supervisor will post a Serious Occurrence Notification Form when a serious occurrence has happened within 24 hours of becoming aware of an occurrence. The Serious Occurrence Notification Form will be posted near the child care licence and Licensing Summary chart, by the entrance commonly used by parents. The Serious Occurrence Notification Form is updated as the operator takes additional actions or investigations are completed for a minimum of 10 business days.
Serious Occurrence Notification Forms are retained for at least two years from the date of the occurrence. The site will make the forms available to current and prospective parents, licensing and municipal children’s services staff upon request (consistent with current requirements for the availability of licensing documentation).
To help support the protection of privacy and personal information, no child or staff names, initials, and age or birth date of child are to be used on the Serious Occurrence Notification Form. No age group identifiers are to be used, e.g., preschool room; toddler room.
Emergency Management Policy:
In the event of an emergency where the centre in deemed ‘unsafe to return’, the designated evacuation site is located at Monaghan Court, 35 Pinecrest Ave, Keene. Parents will be notified as soon as possible of the emergency, evacuation and the location to pick up your child(ren). When possible, the child care centres voicemail box will be updated to inform parents that the centre has been evacuated, and will include the details of the evacuation site location and contact information.
Fees- Effective September 2016
Full Day (over 6 hours)
Part Day (less than 6 hours with lunch)
Nursery School
Before School
After School
Before and After School
Infants
$42.00- Full Day
Toddlers
$40.00- Full Day
$36.00- Part Day
Pre-School
$38.00- Full Day
$33.00- Part Day
$18.00- Nursery School
JK and SK
$36.00- Full Day
$31.00- Part Day
$10.00- Before School
$15.00- After School
$21.00- Before and After School
School age
$33.00- Full Day
$10.00- Before School
$15.00- After School
$21.00- Before and After School
PLEASE SIGN THE FOLLOWING FORM AND RETURN IT TO THE SUPERVISOR
I, ___________________________________________ am aware of and agree to comply
(Parent’s name)
with the policies outlined in the attached revised Parent Handbook for Northern Lights Children’s Daycare Centre.
______________________________________________
(Signature)
______________________________________________
(Date)
Updated: 2019/2020
Keene, Ontario, K0L 2G0
(705) 295-6622
supervisor@northernlightsdaycare.com
Welcome to Northern Lights Children’s Daycare!
We want to take this time to thank you for choosing our child care program. We know together we will make an awesome team!
The attached parent handbook includes our operating policies, a guide to our philosophy and program statement and contract services with expected responsibilities of both the parents and the child care program. Our parent handbook is reviewed yearly by the Board of Directors with the best interest of the child care’s quality of service, operating policies and the Ministry of Education licensing guidelines in mind. The policies and practices are subject to revision as a result of changes in conditions, experiences and our regulatory body. During the registration process the policies and practices are reviewed with families and signed off to confirm understanding of the review and agreement to abide by the policies and practices. Parents will be informed of any changes to the handbook through email, hard-copy and/or posted materials. Parents are bound by the revisions at the time of distribution.
Please take the time to review the policies and if you have any questions at any time to please speak with the Supervisor.
PARENT HANDBOOK
Table of Contents
Mission Statement and Program Statement………………………….
Age Groupings……………………………………………………………
Staff to Child Ratios ……………………………………………………. .
General Program Information……………………………………..........
Registration ……………………………………………………………….
Staff………….…………………………………………………………… .
Waiting list ………………………………………………………………..
Program Description …………………………………………………….
Definition of Care................................................................................
Parking ………………………………………………………………........
Subsidy ……………………………………………………………………
Payment of Fees …………………………………………………………
Income Tax Receipts …………………………………………………….
Days of Operation ………………………………………………………..
Unforeseen Closure ……………………………………………………. .
Discharge Policy …………………………………………………………
Withdrawal Policy ………………………………………………………. .
Waitlist...............................................................................................
Arrival & Departure ………………………………………………………
Absences …………………………………………………………….......
Health/Illness/Safety …………………………………………………….
Sick Time …………………………………………………………………
Administration of Medication …………………………………………..
Allergy Precautions………………………………………………………
Nutrition ……………………………………………………………….....
Sunscreen ……………………………………………………………….
Vacations ……………………………………………………………......
Immunization Records ………………………………………………….
Rest Period ………………………………………………………………
Clothing ………………………………………………………………….
Guiding Children’s Behaviour ………………………………………....
Changes of Information ………………………………………………...
Toys ………………………………………………………………………
Fire Drills …………………………………………………………………
Field Trips ………………………………………………………………..
Program Development ………………………………………………….
Board of Directors ……………………………………………………….
Decision Making …………………………………………………………
Fundraising ………………………………………………………………
Parent Compliments and Complaints………………………….............
Serious Occurrence Reporting……………………………………........
Emergency Management Policy……………………………………….
Fees………………………………………………………………………..
Acknowledgement of Handbook Form ………………………..............
Mission Statement
Northern Lights Children’s Day Care Centre (NLCDCC) is a not for profit corporation which strives to provide a safe, happy, and developmentally appropriate environment for all ages. Our focus is to provide a stimulating early care and education experience which promotes each child’s social, emotional, physical, cognitive, and language development. NLCDCC provides play based programming based on the children’s interest in a nurturing environment that encourages the children to develop their skills while having fun through play. Our goal is to support children’s desire to be lifelong learners.
Program Statement
Northern Lights Children’s Day Care Center (NLCDCC) is licensed by the Ministry of Education under the Child Care and Early Years Act (CCEYA). Program staff are Registered Early Childhood Educators (R.E.C.E) or Equivalent recognized by the Ministry of Education. RECE’s are members of the College of Early Childhood Educators, who continue to engage in Professional Activities to upgrade their training and education. All employees and volunteers undergo a Police Clearance Check with Vulnerable Sector Screening prior to interacting with
children in our care.
At NLCDCC, we view the child as competent, capable, curious and rich in potential. We engage in child initiated, RECE supported play-based learning and use the guidelines of the How Does Learning Happen? Ontario’s Pedagogy for the Early Years Document (2014). The four foundations of this document, which Northern Lights Children’s Day Care Centre agree with and practice in our program are: Belonging, Well-Being, Engagement and Expression. There are copies of this document available in the office if you would like to read it, or online at: http://www.edu.gov.on.ca/childcare/pedagogy.html .
NLCDCC has an open-door policy with parents and families. We work to foster a positive relationship with the parents and families to build a bridge between home and daycare. Through phone calls, notes, emails, documentation and meetings, Educators will keep the parents abreast of their child’s activities and development.
Children at NLCDCC will have many and varied opportunities to reach their full developmental potential. We promote health, safety, nutrition and well-being in our children. Through exploration of the children’s interest, Educators will provide both group activities and quiet activities that will create a positive environment that will stimulate all areas of the children’s development while meeting the needs of each individual.
NLCDCC has set our goals for the children to be consistent with the Ministry of Education pedagogy that reflects the view of the children as competent, capable, curious and rich in potential. Our view of the child is as follows:
- Every child has a sense of belonging when he or she is connected to others and contributes to their world.
- Every child is developing a sense of self, health, and well-being.
- Every child is an active and engaged learner who explores the world with body, mind, and senses.
- Every child is a capable communicator who expresses himself/herself in many ways.
Implementation Goals to meet our Program Statement
NLCDCC will promote health, safety, nutrition and well-being of the children.
All permanent Classroom Teachers will be Registered Early Childhood Educators (R.E.C.E) licensed by the College of Early Childhood Educators. All Staff will be trained in health and safety protocols. Staff supervise the children at all times. The Centre observes and follows the Ministry of Health and Safety guidelines and holds evacuation and fire drills monthly. Our emergency evacuation location is The Otonabee Municipal Non- Profit Housing Common Room located at 35 Pinecrest Avenue in the event an evacuation is required.
All staff will be trained in Standard First Aid, including Infant, Child and Adult Level C CPR (upon hire and prior to expiry) and the use of Epi-Pens. NLCDCC will collect information from each staff member and child, including documentation of immunization. Educators will review all information regarding a child before said child starts in their classroom (especially noting allergies, diet and parental preferences). The health of each child is documented on a daily and monthly basis including documentation of immunization. If a child becomes ill during the day, parents or guardians will be called to come and pick up that child.
Our medication policy requires that medication be kept in a locked medicine box in the cupboard that is out of reach of children. There is also a box in the kitchen fridge for any medication that needs to be refrigerated. Only an R.E.C.E administers medication and thus medication must be pharmacy labeled and have the child’s name on it. A medication log is kept for each child. Parents must sign it and specify the medication, the dose as well as the time to be administered and it must match the pharmacy label. The R.E.C.E will sign the log when the dose has been administered. Good hygiene habits are strongly encouraged, such that everyone (staff and children) are required to wash their hands upon entering the room, before administering medication, after toileting and before and after eating.
We provide and apply sunscreen (SPF 30) during the summer: however, we adhere to parents’ preference if they prefer to supply their own. Any products sent by parent’s must be nut free.
NLCDCC supplies 2 healthy snacks and a balanced lunch, based on the Canada’s Food Guide. All staff are required to complete “Good Beginnings”. This is a free online nutrition course developed by Registered Dietitians for Childcare Professionals in Ontario. The cook and the Supervisor, as well as any other staff that will be handling food preparation, will also be Food Handlers Certified. Allergies will be posted in applicable classrooms as well as the kitchen. We are a nut safe centre in that we do not cook with nuts, nut oils or butters and we discourage people from bringing nuts into the centre. Parents are asked not to bring food into the centre except in the case of an allergy to food that we provide. In this case please bring food to the cook with the child’s name clearly marked on the outside of the container. Please be sure the cook is fully aware of it so that it can be stored and prepared properly. Water is always available to drink throughout the day. NLCDCC has an Prophylactic Policy and Procedure in place and staff have been trained in the use of Epi-Pens.
Educators will role model to the children healthy eating behaviours by participating in lunch, snacks and through creative play activities, such as the dramatic play in the kitchen area. There will be a chart for our Toddler Room, so parents can see how their child did during lunch and rest time as well as informing parents what the cook provided for lunch that day.
Staff will provide a clean and safe environment. Washrooms are cleaned and disinfected daily and floors are swept after lunch and snacks. Toys are cleaned and disinfected every two weeks as well as before being stored and anytime they have been mouthed. Beds and linens are washed and disinfected weekly as well as when illness or bed wetting accidents occur. All furniture is kept clean and in good order (broken furniture is fixed or removed immediately upon discovery).
Support positive responsive interactions among the children, parents, families, educators and staff.
We have an open-door policy with parents and families. Staff will greet the parents, families and children each day on arrival and departure and share information pertaining to the child through verbal or written communication. Staff will also utilize phone calls and emails as well as newsletter/calendars to maintain communication with Parents. Educators will make themselves available for Parent/Education meetings when the needs of the child or parent require it. Documentation is displayed for Parents to see what is happening during their child’s time at the daycare.
Educators will practice and encourage inclusive and positive interactions. Toys or play areas are never gender defined, rather all children are encouraged to experience all areas of the classroom. We will foster an atmosphere of inclusion, cooperation, sharing and friendliness. This behaviour is modeled with Educators’ interactions with coworkers, children and parents.
Educators will encourage self-help skills. Because we view the child as capable, we will allow every child the opportunity to develop their potential. This means that we will encourage children to do as much for themselves as possible, without becoming discouraged or frustrated. We will assist them as is needed. Staff will challenge children to be helpful to each other as well.
All staff follow the CCEYA guidelines for Behaviour Guidance. We will use positive language when talking with children and adults. We will guide behaviour using positive language, questions and encouragement. We never use Prohibited Practices, i.e. Corporal punishment, physical restraints, locking of exits for the purpose of confining a child, harsh, degrading,
measures or threats or derogatory language, verbal degradation, confinement and deprivation of basic needs (including food, drink, shelter, clothing or bedding, use of toilet, inflicting any bodily harm including making a child eat or drink against their will).
Encourage the children to interact and communicate in a positive way and support their ability to self-regulate.
Educators will model the use of positive language and behaviours always when talking with the children and other adults. We will work to help children to develop communication skills and problem-solving skills such that they become competent in using multiple forms of communication (words, sign language, and body language) to solve any issues.
To encourage self-regulation, we strive to create an environment where every child feels safe and supported to find a variety of ways in which to express their emotions. We work to teach the children to recognize their emotions and to discover ways in which to deal with them effectively and calmly.
Foster the children’s exploration, play and inquiry
Children make their interests known in a variety of ways. To discover those interests the Educators observe, listen and talk with the children and document their interactions. Using the 4 Foundations of How Does Learning Happen? (Belonging, Well-Being, Engagement and Expression) we will create an environment that allows the children to explore the topic of interest, and the world around them, with their natural curiosity and exuberance. Through play-based learning, children will develop the skills needed to expand their abilities as well as their knowledge and understanding of their world.
Provide Child-initiated and adult supported experiences
The R.E.C.E will follow the child’s lead in interactions and in developing an environment that is rich in opportunities for exploration and engagement. Reflecting on our documentation we discover the child’s current interests, which guide us in the materials we provide and the opportunities we offer in all areas of the child’s development. While considering the needs of the group, individual needs are always considered as well. The environment will then be set up to encourage the children to challenge their abilities, expand their interests and develop relationships.
Plan for and create positive learning environments and experiences in which each child’s learning and development will be supported and is inclusive of all children including children with individual program plans
From regular observations of the children’s activities and interactions we will plan a program that will stimulate the interests and development of the children. We will provide a variety of activities, both active and quiet, which will meet the needs of the developing child regardless of the level of need and development. We will make changes in our environment and program as the children’s interests and developmental needs change.
All staff read and sign off on all individual program plans which have been developed in consultation with the parents and any outside professional involved with the child and their families. We support the child’s goals by offering activities and any support or aids that will support their goals
Incorporate indoor and outdoor play, as well as active play, rest and quiet time, into the day and give consideration to the individual needs of the children receiving the care
We will follow the guidelines of the CCEYA in setting our program. We strive to provide equal opportunities for all children to find the active and quiet time that meets their individual needs. We make use of the playground for two hours every day, weather permitting, providing a variety of active materials. Nap time is offered for two hours per day after lunch.
Foster the engagement of and ongoing communication with Parents and families about the program and their children
Parents and families are welcome to visit and are encouraged to participate in their child’s classroom. Educators will keep communication open via short discussions, notes, phone calls and emails. We will send out a monthly newsletter/calendar and Parent/Educator meetings occur whenever necessary. We have a Board of Directors that we encourage Parents to get involved with as well as with Fundraising Projects.
Involve local community partners and allow partners to support the children, their families and staff
NLCDCC visits the Keene Public Library weekly. The children’s librarian provides age appropriate activities, stories, puppets and songs. Educators have access to participate in training opportunities and resources through The Investing in Quality Workshops and the College of E.C.E.s which provide ongoing professional development and resources. We also partner with Five Counties when working with a child with special needs. We participate in Pumpkin Fest to support our community. Trent University occasionally requests our participation in various research projects. Information about participation will be available in our newsletter. Parents have the right to refuse their child’s participation. As our centre is attached to the public school we work cooperatively with the Principal and Teachers.
Support Staff and others who interact with the children at NLCDCC
NLCDCC makes our centre available to visitors from our field as well as ECE students and High school co-op students. Occasionally, we invite leaders in our field to provide on-site workshops and training sessions for our Educators, while also providing Educators with opportunities to participate in offsite professional development.
Document and review the impact of strategies set out in this statement on the children and their families
We will use documentation, reflection, as well as environment assessments conducted by Investing in Quality to continually evaluate our program and its effects on the children and their families. Surveys will be sent out to our parents and staff to further evaluate our effectiveness.
Staff, students and volunteers will read this Program Statement and sign off prior to interacting with the children. It is also read and signed off on when the statement is updated and on an annual basis. The Supervisor will review this yearly.
Each program within NLCDCC will use a binder for observations, plans and documentation to support understanding. Documentation will be shared with Families.
General Program Information
NLCDCC provides full and part day child care at our site in Keene, attached to North Shore Public School. We operate Nursery School, Summer Programs, Before and After School programs, PA Day and School Holiday programs in addition to toddler and preschool programs.
The child care is governed by a Board of Directors consisting of parent and community members. Regular meetings are scheduled, excluding summer months and parents are always welcome to attend. The child care operates under the direction of the Ministry of Education (Ministry) and adheres to the vision of “How Does Learning Happen” and the “ELECT” guidelines.
Registration/ Enrolment
Priority of child care space is given to FULL TIME CARE. If we are reaching full enrolment, a part time space could be “bumped” by a family requiring full time care. We will make every effort to continue to support families in their child care needs.
New Registration in After-school Programs
If you are a new child care registration AND your child attends North Shore Public School, it is the family’s responsibility to ensure the school knows that your child now attends child care after school and to provide them the days they attend and/or go on the bus.
An orientation meeting will be arranged with you and the Supervisor before your child attends our centre. We will arrange a time for you and your child to visit and complete the admission forms and review of the parent handbook. A non-refundable administration fee of $50 per family is required upon registration or following any break in service.
We strive to meet your enrolment needs based on program space and availability. There may be times when there is not enough space in a room for all children requiring space. When this occurs, the following factors will be taken into consideration:
* Developmental needs of the children
* Age of the child
* Full-time enrolment has priority over part time enrolment.
Age Groups
Toddler Group- 18 months to 30 months (2.5 years). We can accept 3 children between 12 and 18 months in our Toddler Group.
Preschool Group- 2.5 to 4 years old. We can accept children up to age 6 in the Preschool Group
Full Day Kindergarten (FDK)- 3.8 to 6 years old.
School Age Group- 6 to 12 years old.
Staff to Child Ratios:
The ratio is based on adult to child. As the age of the children increases so do the number of children that can be cared for per staff. The purpose of the ratio is to ensure safety, meeting children’s needs and ensuring quality of service.
18 to 30 months- 1:5 ratio
2.5 to 3.8 years- 1:8 ratio
3.8 to 5.5 years-1:13 ratio
5.5 to 12 years- 1:15 ratio
The Child Care and Early Years Act allows us to reduce ratios during arrival, rest and departure times.
Staff
Our dedicated staff team is comprised of Registered Early Childhood Educators in good standing with The College of Early Childhood Educators (or equivalent), and program support staff who are knowledgeable in early childhood development. Each staff is trained in Standard First Aid and CPR (including Anaphylactic), and must submit a Criminal Reference and Vulnerable Screening Check before commencing employment.
The Supervisor has the appropriate Early Childhood Education qualifications with necessary financial and background experience to operate a child care program. The Supervisor works with staff to ensure that high quality programming is maintained across the organization and administrative needs for all programs are met. All staffing issues and the day to day operations are also managed by the Supervisor.
Our Dietary staff is an important part of the staff team. Daily nutritious meals are prepared based on guidelines from the Canada Food Guide.
From time to time NLCDCC supports opportunities of growth for students requiring placement from either the Early Childhood Education Course and/or secondary school co-op programs. All students are required to have a photo and biography posted in the respective program room and are obligated to have a criminal reference check and vulnerable sector screening completed. During their placement opportunity, no student will be left alone with a child or group of children.
Wait List
NLCDCC maintains a waiting list for families looking for a space at the centre. Waiting list forms are completed online at https://onehsn.com/Peterborough. When a space becomes available the person at the top of the waiting list will be called. If they do not want to take the space at that time the next person on the list will be called until the space is filled. Families who require full time care are given priority. Families who receive care on a part-time basis are given the option to take the space full time when we receive a request for full time care that could potentially bump the child from their part time spot. It is the parent’s responsibility on the waiting list to call or email any changes in their contact information.
Definition of Care
Full Time Program:
Families using care for children 12 months – 6 years of age with full day of care five days a week. Families using this care have priority over space.
Part Time Care:
Families using care for children 18 months to 6 years of age less than 5 full days a week. Based on availability. Days must be locked in, at a minimum of 2 full days (3 for Toddlers) with the understanding that your days may be changed due to the demand of child care space.
Half Day Program:
Families using care for children 18 months to 6 years of age consisting of 5 hours per day including lunch. This program runs from 9-2 or from 10-3 based on availability. Days must be locked in, at a minimum of 2 days (3 for Toddlers) with the understanding that your days may be changed due to the demand for child care space.
Nursery School:
Families using care for children 2.5 to 6 years inclusive. This program runs from 9–11:30 am daily. We accept children for a minimum of 2 days a week; based on availability.
Summer Camp (Available for FDK and School Age Children only):
Families with children from 3.8 to 6 years for FDK and from 6 to 12 years for School Age. This program runs from the end of the school year until the Friday before Labour Day. For 2018 we will be distributing a calendar for existing parents to complete by May that will indicate the weeks of care that is required over the summer. Parents must return completed weeks that care is required by May 1, 2017.
Before and/or Afterschool:
This program provides care for children 3.8 – 12 years of age and runs for 10 months to coincide with the school year. The before school program operates from 7-8:30 am and the after school program operates from 3–6:00 pm. It is the responsibility of the child to come directly to the centre (or meeting spot) after school. FDK children will be picked up and dropped off by the child care centre staff. Families using this program must commit to a regular schedule to ensure safe arrival and departure from the program. Regular daily rates are required on all PA Days and Statutory holidays (even if not utilized).
PA DAY and School Holiday Program:
This program provides care for children 3.8 – 12 years old during regular hours of operation. At registration, parents will be asked if they would like to enroll their child in the PA DAY and school holiday program. Those parents who decide to enroll their child in this program will ensure their child will be guaranteed a spot in this program and will be billed for the full day of care whether care is utilized or not. Families not committing to this space understand that should they require care on PA days or school holidays that care is provided based on availability and they will be billed the difference for a full day(s) of care on the following months invoice. Families are required to pay the before and or after school rate on days they do not utilize a full day of care, including school holidays. NLCDCC is still required to pay rent and operational cost on these designated days regardless of attendance numbers. This policy is in place to offset our fixed operational cost.
Subsidy:
Financial assistance is available through the City of Peterborough. Parents interested may contact the City of Peterborough at 705-748-8830 or visit their website www.peterborough.ca/childrensservices for a Needs
Assessment application. Any fee incurred prior to approval of subsidy must be paid in full and any over payment will be allocated to future fees or reimbursed, upon approval.
Payment of Fees:
Payment of child care fees is due upon the first day of each month and will be comprised of all scheduled days during that month. Invoices go out mid-month for the following month of care allowing families time to review and address any inconsistencies. Please direct any errors or concerns to the Supervisor. Payment may be made in the form of cash, personal cheque or e-transfer (please use email address kris@northernlightsdaycare.com for e-transfers).
Fees apply for every day that your child is registered, including absent days, vacation and statutory holidays. We staff the centre according to how many children are scheduled for care therefore you are paying for the space your child occupies whether they attend or not.
Non-sufficient fund (N.S.F.) cheques will be subject to a penalty of $25.00 (after receipt of two N.S.F cheques we will require cash or e-transfer payment, cheques will no longer be accepted).
NLCDCC reserves the right to deny care at drop off time to any family whose fees are in arrears. Any late fees will be subject to a penalty of $15.00 for the first day late and $1.00/day for each day following. In the event of shared custody and payments, each parent is responsible for late fees while the children are in their care.
For unscheduled PA DAY and School Holiday care families will be billed the difference of regular care on the following months care.
We ask that your payment is based on the total of the invoice. Any adjustments will be noted and reconciled after payment has been made. This will eliminate any accounting errors and provide a proper paper trail for accounting and income tax purposes.
Income Tax Receipts:
Receipts will be issued annually by the end of February of each year.
Entering the parking lot and our designated parking spaces:
Parking is provided for parents to the south side of our child care centre. Please respect the designated accessible parking areas. Do not park in front of any of the child care entrance gates or along the North Shore Public School bus zone. Please adhere to the one-way entry and exit signs posted at the driveways. The north driveway is for entrance and the south driveway is for exit only.
Hours and Days of Operation:
The child care centre operates Monday to Friday from 7:00 am to 6:00 pm with the exception of the following holidays:
New Year’s Day, Family Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day, and Boxing Day
Parents are responsible for payment of all listed holidays (with the exception of Easter Monday) based on your child’s registered days of care as staff are paid for these dates according to the law.
The child care centre will be closed on December 24th at 1:00 pm and will re-open based on the KPR school calendar.
Unforeseen Closure:
If the child care centre is unable to open for reasons beyond our control (e.g., heating or water problems, inclement weather, etc.), full payment will be required for those days. We will make every effort possible to contact families by phone, email and local radio stations to keep you up-to-date on any such decisions, as well as updating the child care’s voicemail messages, Facebook page and website.
Discharge Policy:
Northern Lights reserves the right to discharge any family that is not following the policies outlined in the Parent Handbook. Some examples of situations that would warrant discharge are:
- Regular delinquency on payment of fees
- Harassment of any staff members, child, or Board member
- Lack of parental involvement including case collaboration meetings with outside agencies
- The child care program cannot meet the needs of a child in the program
Withdrawal Policy:
If you are to withdraw your child from the program, the centre requires a minimum of two weeks written notice. Full program fees will be charged up to your last day of care. In the case of shared custody situations, each parent is required to provide his/her own written notice of the change in care.
If you wish to reduce your days of care two weeks notice in writing is required.
Waitlist:
A waitlist for child care will be maintained and updated on a regular basis. Priority will be given to:
- Families who are currently attending the child care centre
- Based on date of initial call
- Determined by full time care
There is no fee charged to have your child added to our waiting list.
Arrival and Departure:
At arrival, parents must bring their child directly to a staff person to notify of arrival. At departure, parents must make sure staff are aware that you have arrived to pick up your child and to relay any messages that have incurred throughout the day. Once you have acknowledged pick up of your child, the child is no longer the responsibility of the child care. Child care staff cannot allow a child to leave the centre with any person other than the parent or person listed on the registration form, without written consent from the parent. Parents must notify the staff each time someone other than a parent is picking up their child.
Children depend on a regular routine so we ask that parents stick to a regular pick up and drop off routine with their child to help support continuity of care.
Fees will be charged to parents who are late picking up their child (i.e., after 6:00 pm). A late fee charge of $25.00 or $15.00 with a phone call and valid reason will be charged for the late pick up. Parents will be invoiced for the late fee. We are a non-profit child care and are unable to afford overtime pay to compensate staff for late pick-ups.
Absences:
All absences must be reported to the child care as soon as possible. This will help in staffing and meal preparation. All fees apply on sick or absent days. (Extended periods of absences will be treated on an individual basis).
Health/Illness/Injury/Safety
In order to maintain a safe and healthy environment for the children and staff of the centre, the following policies MUST be adhered to by each family:
- Children who develop the following symptoms during the day will be considered ill and their parent or emergency contact will be notified immediately. The child must be picked up immediately from the child care centre if the following symptoms are present:
-swollen neck glands -diarrhea (two or more times)
-vomiting -fever (more than 37.8°C or 100°F)
-red and runny eyes -runny ears
-unexplained or untreated rashes -extreme colds (sore throats)
-head lice -chicken pox
-any communicable disease as outlined by the Public Health Unit
- Any child sent home due to any of these symptoms may return to care when your child's symptom(s) are completely gone after 24 hours. (Eg. normal stool, temperature below 37.8) without the aid of medication. A doctor's note can be requested at the discretion of the Supervisor or Designate.
- Our staff are authorized to refuse admittance to any child who in their judgment is too ill to attend or whose symptom(s) or condition presents a risk to the health of other children.
- Ministry guidelines stipulate that children are to be outside a minimum of 2 hours each day, weather permitting. Therefore, if your child is too ill to play outside they are to remain home.
- The individual who brings in the child is responsible for the child if that child is not admissible to the centre. Our staff are authorized to refuse admittance to any child who in their judgment is too ill to attend or whose condition presents a risk to the health of other children.
- Children will not be able to return to the childcare centre until the illness is completely gone (e.g., normal stools, normal temperature, etc.). A doctor’s note can be requested at the discretion of the Supervisor or designate. Children sent home with a fever can return if they have no symptoms of ill health and are able to participate in the daily activities.
- If a child has been given any doctor’s restrictions regarding activity or diet, the parents are responsible to set up a meeting with the Supervisor or designate prior to the child’s return to the childcare centre to discuss the doctor’s recommendations. If the child cannot participate fully or the risks are deemed too great the recommendation will be to keep the child home. All regular childcare fees will be due for the duration of the absence. A doctor’s note removing all restrictions will also be required before the child can resume regular programming.
- Children will not be kept inside due to illness or injury. If a child develops an illness during the day and is waiting to be picked up by the parent, the centre will make attempts to isolate the child and prevent him/her from participating in the program to prevent spreading the illness.
- Parents or emergency contact persons will be notified so that a doctor’s appointment can be made or the child can be picked up early if a child is displaying unusual irritability, fussiness, experiencing dizziness or restlessness. These are often signs that the child may be coming down with something.
- In the event of a more serious accident which requires medical attention, the parent or emergency contact will be notified immediately of the accident and depending on the seriousness of the situation,
- In the event of a situation which requires that the children be evacuated from the centre (e.g., fire), the Supervisor or designate will contact parents to notify them of the location of where their children can be picked up. The centre’s evacuation shelter is the Municipal Housing Unit directly across from the school.
To reduce the spread of infection to other children and to childcare staff, it is highly recommended that if your child is ill (i.e., not able to fully participate in the childcare program, etc.) that alternative care be arranged.
Sick Time:
- Unexpected illness or injury: regular fees are due for the first 7 working days of the illness or injury. Any absence that extends beyond that point will be handled on an individual basis with the Supervisor (as to length of time expected off, etc.).
- Scheduled withdrawal due to illness or injury (e.g., surgery): a child’s space will be held with two weeks written notice in the event a child must be absent due to illness. The parent must also provide the centre with a doctor’s note indicating why the child is out of care and the expected duration of the absence for recovery. Regular fees are due for the first 7 working days of the scheduled absence, beyond that point fee requirements will be handled on an individual basis by the Supervisor.
Administration of Medication:
The child care centre will only administer prescribed medication from a family physician or non- prescribed medication accompanied by a doctor’s note for life threatening/serious medical conditions according to Ministry guidelines. An authorization form must be completed and signed by the parent. Medication must be delivered to child care staff to be securely locked up in its original prescription container clearly labelled with the child’s name on it, name of the drug, the dosage, the date of purchase, and instructions for administration and storage of the drug.
All medications will be administered by a designated RECE staff in the program. Medications will not be administered to children outside their program hours; e.g., the centre staff will not administer medication to school age children during school hours.
Please note: Any child that requires an Epi-pen must have an Anaphylaxis Plan completed by their parent prior to starting at the centre. The child must always have a current Epi-pen onsite/on their person otherwise they will be refused care.
Allergy Precautions:
The child care centre has been designated a “nut aware” area. No nut products, including oils, butters, nutmeats or other food or cosmetic products are allowed. Please respect this policy as a child’s life may depend on it. Food from home must not be brought into programs and children must consume all food items from home before entering the child care facility.
Nutrition:
Children attending full time programs receive a nutritious mid-day meal as well as scheduled morning and afternoon snacks. These meals comply with the nutritional guidelines set out by the Ministry and Canada’s Food Guide. Children’s special dietary needs and allergies will be posted in the cooking and serving areas. Parents may be asked to provide allergy substitutions as needed. Weekly menu plans are posted outside of the kitchen and on our website for the current and following week to assist you in menu planning at home.
Sunscreen:
Between the months of May to October an additional charge will be added to parents’ invoices to cover the cost of the sunscreen, Ombrelle. In order to support safe outside play sunscreen is applied in the morning and afternoon ½ hour before going outside every day. A skin test will be done on each child prior to the application of the sunscreen. If your child has a reaction or a known skin condition preventing the use of Ombrelle discussions will take place regarding alternate sunscreen. If you are required to bring in your own sunscreen, please label it with your child’s first and last name. Please be aware that we cannot have any sunscreen products that contain nut products at our centre.
The child care purchases the sunscreen to alleviate having many different types of sunscreen and to ensure products are safe for our children with allergies.
The cost of the sunscreen will be determined at the time of large purchase and families will be informed of the cost.
Vacation:
Please notify the Supervisor in advance and in writing when you will be taking vacation. This notice will help facilitate staff scheduling during vacation times. All regular fees will be required for the duration of the vacation period.
Immunization Records:
Prior to enrollment, the centre is required to obtain a record of immunization for each child. Please inform us of any changes/updates to immunizations in writing so we can update our files.
Children may be exempt from this requirement if a parent/guardian objects to the immunization on the basis of religious or moral beliefs, medical circumstances, or reasons of conscience. The parent/guardian must provide a signed waiver expressing their decision to have their child(ren) exempt.
Rest Period
As per Ministry guidelines, a rest period will be provided for children who require it. Each child’s need for rest and sleep will be considered. We will discuss with each parent at the time of registration how long they would like their children to rest. Cots will be provided for toddler and pre-school children. For FDK children, mats are availed for the children. We will continue to work with families during their child’s transition out of the need for a rest. Children’s sleep patterns vary and we will continue to work together meeting everyone’s needs.
Clothing:
It is extremely important that your child has an extra set of clothing in his/her cubby at all times and that the clothing is appropriate to the season. It is very easy for your child to spill or wet his/her clothes at the water table. Please ensure your child is dressed comfortably and appropriately for outdoor play and so they can participate in all aspects of the program without worry. For safety reasons flip flops are not permitted at the day care. **Each child must have a pair of inside and outside shoes and/or boots every day at child care. We try to promote self-help skills at child care therefore; we ask that young children especially, have shoes that they can take on and off themselves. Labels are very important; the onus is on the parent(s) to label clothing to assist us in returning lost items.
Guiding Children’s Behaviour
Children are cared for in a positive manner that is appropriate to their actions, age, promoting self-regulation, ensuring health and safety, respecting the rights of others, and maintaining equipment. As outlined in the licensing regulations the following behaviour management techniques will not be allowed at NLCDCC:
- Corporal punishment of a child;
- Physical restraint of a child, such as confining the child to a high chair, car seat, stroller or other device for the purpose of discipline or in lieu of supervision, unless the physical restraints is for preventing a child from hurting himself, herself or someone else, and is used only as a last resort and only until the risk of injury is no longer imminent;
- Locking the exits of the child care centre for the purpose of confining the child or confining the child in an area or room without adult supervision, unless such confinement occurs during an emergency and is required as part of the licensee’s emergency management policies and procedures;
- Use of harsh or degrading measures or threats or use of derogating language directed at or used in the presence of a child that would humiliate, shame or frighten the child or undermine his or her self-respect, dignity or self-worth;
- Depriving the child of basic needs including food, drink, shelter, sleep, toilet use, clothing or bedding; or
- Inflicting any bodily harm on children including making children eat or drink against their will.
At NLCDCC we discuss child guidance methods at staff meetings, and consistent guidance techniques are agreed upon. Outside resources are availed and accessible for staff to utilize at any time. The following positive guidance techniques are used with children and are based on age appropriateness and situational: Positive reinforcement, choices and redirection, encouraging problem solving techniques, responsibility for own actions, logical consequences and expressing emotions appropriately by connecting words to feelings, respect the rights of others and maintain individual dignity.
These behaviour guidance tools in combination with positive reinforcement will support appropriate social skills. Parents should always be aware about what is happening with their child in the program. In the event that a child’s behaviour becomes a safety risk to themselves or the other children in the room, every effort will be made to work with the family with regards to behavioural concerns.
The child care centre will facilitate case collaboration with outside agencies such as Five Counties Children’s Centre and Kinark Child and Family Services and if appropriate, the assignment of enhanced staffing.
Changes of Information:
The child care centre MUST be informed immediately if there is any change in your address, phone number, work place or work number, persons to whom your child may be released, emergency contacts, child’s health information, marital/custodial status or anything else you feel we should be aware of in consideration of your child’s welfare.
In situations of separation or divorce, parents are responsible to let the other parent know of any changes they have made to their child’s information file. Please feel free to e-mail this information to the Supervisor at nlights@nexicom.net.
Toys:
Toys from home, including electronic devices, are not allowed. Exceptions may be made for special occasions, such as show and tell, please discuss with a staff from your child’s program in advance.
The child care centre is not responsible for lost or broken articles at any time.
Fire Drills:
Fire drills will be held once a month and instructions, in case of a fire, are posted in the playrooms. An emergency shelter is designated if there is need to evacuate. This shelter is the Municipal Housing Unit directly across the street from the school.
Field Trips:
We will be taking various trips throughout the year. A notice will be sent home in advance of the trip informing you of the destination, time and date. It will also include a permission form to be signed and returned. We must have a permission form from the parent(s) in order to allow each child to attend.
In supporting the interest of the children, the program encourages short spontaneous walks around the immediate neighborhood. Any other location will be indicated on a field trip form for the specific trip.
Program Development:
Our program is re-evaluated regularly to reflect changes with direction from the Ministry and ideologies of Early Childhood Education. Workshops and staff meetings are also offered for staff to review program content. Regular newsletters will be sent out, informing you of any changes, updates, exciting news, etc. Parents can also refer to our website for updates at www.northernlightsdaycare.com
Board of Directors:
We consider every parent a vital component to ensure the success of our operation and enjoyment for your children. Parents are asked to read the parent bulletin board, and check mailboxes for any information that may be of interest. Any parent interested in participating as a member of the Board of Directors, should contact the Supervisor. All parents are welcome to attend the Board meetings.
Student and Volunteers:
We believe that our program has an obligation to provide the opportunity for professional development for individuals who are entering into the Early Childhood Education profession. We have a wealth of information and experience which we can offer to students. Our program supports College and Secondary Schools in the placement of students looking for on the job training.
Occasionally, the child care program is in the need of parent/student volunteers for a variety of child care events and or excursions with the children. If you are interested in volunteering, please let the Supervisor know.
All students and volunteers participate in an orientation and are required to complete all necessary documentation (Criminal reference, confidentiality, behavior guidance, allergy policy just to name a few) prior to any volunteer service. All students and volunteers are supervised by an employee at all times and are not permitted to be alone with any child.
Decision Making:
Although many decisions regarding the children’s day are made by the childcare staff, all formal policy decisions are made by the Board of Directors. The Supervisor is responsible for implementing all policies. The Supervisor will seek guidance from the Board of Directors at his/her discretion, if the issue is not already clearly stated in this Parent Handbook. All concerns should be addressed to the Supervisor, who will seek a decision from the Board if the problem cannot be resolved or if it is regarding a policy that concerns the Board.
Fundraising:
Northern Lights Children’s Daycare Centre is a non-profit organization. At various times throughout the year the Board of Director’s Fundraising Committee will undertake a variety of fundraising projects in order to raise funds for programming needs and/or a specific need (e.g., playground renovations). We appreciate parents’ financial and moral support with these efforts. The fundraising dollars go directly towards a specific need and not back to the revenue of the day care unless otherwise stated.
Parent Compliments and Complaints:
It is the goal of NLCDCC to provide services of the highest quality. To achieve this, we welcome ongoing feedback from families. Hearing compliments and concerns helps us to build on and improve our services. We will respond to all concerns that families may have and ensure that the Board of Directors is informed of compliments that are received both verbally and in writing.
Complaints:
If a parent/guardian has a concern, they are encouraged to discuss this with the child care staff who is working directly with their child. The child care staff will work with the family to resolve the situation as quickly as possible. If the situation is not resolved, or if a parent/guardian is uncomfortable approaching their child’s staff they can discuss the issue with the Supervisor. Should their concern not be addressed to the parent/guardian’s satisfaction, a written complaint can be filed with the Supervisor. The following information should be included:
- The nature of the complaint
- An outline of relevant circumstances
- Steps already taken to resolve the issue
- The desired action/outcome
If it is necessary for the Board of Directors to become involved in addressing a complaint or if the complaint is regarding the Supervisor the parent/guardian must submit a written request containing the information noted above to be given to the Board of Directors by the Supervisor.
Serious Occurrence Reporting:
Serious occurrence reporting is one of many tools providing NLCDCC and the Ministry of Education with an effective means of monitoring the appropriateness and quality of service delivery. An occurrence is serious if it has important or possibly important consequences. Serious occurrences will be reported to the Ministry within 24 hours. The time limit of 24 hours starts as soon as any NLCDCC staff member first becomes aware of an incident and/or deems the incident to be a serious occurrence.
Serious Occurrence Notification Form Posting:
NLCDCC Supervisor will post a Serious Occurrence Notification Form when a serious occurrence has happened within 24 hours of becoming aware of an occurrence. The Serious Occurrence Notification Form will be posted near the child care licence and Licensing Summary chart, by the entrance commonly used by parents. The Serious Occurrence Notification Form is updated as the operator takes additional actions or investigations are completed for a minimum of 10 business days.
Serious Occurrence Notification Forms are retained for at least two years from the date of the occurrence. The site will make the forms available to current and prospective parents, licensing and municipal children’s services staff upon request (consistent with current requirements for the availability of licensing documentation).
To help support the protection of privacy and personal information, no child or staff names, initials, and age or birth date of child are to be used on the Serious Occurrence Notification Form. No age group identifiers are to be used, e.g., preschool room; toddler room.
Emergency Management Policy:
In the event of an emergency where the centre in deemed ‘unsafe to return’, the designated evacuation site is located at Monaghan Court, 35 Pinecrest Ave, Keene. Parents will be notified as soon as possible of the emergency, evacuation and the location to pick up your child(ren). When possible, the child care centres voicemail box will be updated to inform parents that the centre has been evacuated, and will include the details of the evacuation site location and contact information.
Fees- Effective September 2016
Full Day (over 6 hours)
Part Day (less than 6 hours with lunch)
Nursery School
Before School
After School
Before and After School
Infants
$42.00- Full Day
Toddlers
$40.00- Full Day
$36.00- Part Day
Pre-School
$38.00- Full Day
$33.00- Part Day
$18.00- Nursery School
JK and SK
$36.00- Full Day
$31.00- Part Day
$10.00- Before School
$15.00- After School
$21.00- Before and After School
School age
$33.00- Full Day
$10.00- Before School
$15.00- After School
$21.00- Before and After School
PLEASE SIGN THE FOLLOWING FORM AND RETURN IT TO THE SUPERVISOR
I, ___________________________________________ am aware of and agree to comply
(Parent’s name)
with the policies outlined in the attached revised Parent Handbook for Northern Lights Children’s Daycare Centre.
______________________________________________
(Signature)
______________________________________________
(Date)
Updated: 2019/2020